Refund Policy

  1. BSMS is a business consultancy firm and involve in providing business support/ services and does not participate in selling any physical goods/ products. Due to the nature of business, all fees/ charges required to be paid up front in full along with the consent form/ application form for all services required by any private/ business clients.

  2. When BSMS receipt an application /consent form, along with the required fee, then a confirmation email is sent to the client as an information/ caution that the consultant will be deputed for this task and process will start in next 24 hours. If any cancellation by any clients is received within 24 hours at our email or or telephone call on 020 8686 2777, then after deduction of 20% of total fee as an admin charges the balance amount may be refunded to the clients.

  3. When BSMS has deputed a consultant and process has already been started then no refund can be made to any clients as the legal fees to other government/ private agencies are non refundable. If clients ask for cancellation at this stage then BSMS is helpless and can not assist for refund of fees in any manner. The product/ services which have been ordered will be completed as per client instruction and will be delivered as per agreed time for any particular services/ products.